Question 1

How do I book a package?

Accepted Answer

Simply click 'Select Package' or 'Book Now' on any package, and you'll be directed to our booking form. Fill in your preferred travel dates, group size, and any special requests. Our team will confirm availability and send you a detailed itinerary within 24 hours.

Question 2

What is the group size for private transportation?

Accepted Answer

All packages include private transportation for groups of 4–6 people. If your group is smaller, you can still book — pricing remains the same per person. For larger groups of 7+, contact us for a custom quote with upgraded vehicles.

Question 3

Is the tour guide included in the price?

Accepted Answer

Yes! Every package includes a dedicated English-speaking tour guide who accompanies your group throughout the entire trip.

Question 4

Can I customize the itinerary?

Accepted Answer

Absolutely. While each package comes with a curated itinerary, we're happy to swap activities, add extra days, or adjust the schedule to match your interests.

Question 5

What's included in 'all meals included'?

Accepted Answer

The Paradise Premium and Ultimate Jamaica packages include breakfast, lunch, and dinner daily. The Island Explorer package includes daily breakfast only.

Question 6

What is the cancellation and refund policy?

Accepted Answer

We offer a full refund for cancellations made 30+ days before your trip. Cancellations 15–29 days out receive a 50% refund. Within 14 days, we offer trip credit valid for 12 months.

Question 7

Do I need a visa to visit Jamaica?

Accepted Answer

Citizens of the US, UK, Canada, and most EU countries do not need a visa for stays up to 90 days. You'll need a valid passport with at least 6 months remaining.

Question 8

When is the best time to visit Jamaica?

Accepted Answer

Jamaica is a year-round destination with temperatures between 75–85°F. The dry season (November–April) is peak season with the best weather.